100% Satisfaction Guarantee

We ensure a seamless and enjoyable safari experience, or your money back.

Expert Guide Guarantee

Our experienced, knowledgeable guides provide personalized tours tailored to you.

In-Time Arrival Guarantee

We promise timely transfers and arrivals for your safari tour and excursions.

Luxury Accommodation Guarantee

Stay in top-tier, comfortable lodges and camps for an unforgettable experience.

Frequently Asked Questions

At Jastro Safaris, we specialize in providing tailored safari experiences in Kenya and across East Africa. Whether you’re looking for a thrilling wildlife adventure, a luxurious beach getaway, or a cultural immersion, we offer a range of packages that cater to your specific needs. From safari tours to custom itineraries, we ensure a memorable and seamless experience for every traveler.

Booking a safari with Jastro Safaris is simple! You can book directly through our website by selecting your preferred safari package. Alternatively, you can contact us via email or phone, and our team will be happy to assist you in planning and customizing your trip.

Kenya offers a visa on-arrival facility for many nationalities, but travelers are required to have an Electronic Travel Authorization (ETA). We recommend checking the official Kenyan government website for the most up-to-date visa and travel requirements. If you need assistance with your ETA, our team can guide you through the process.

The price of your safari typically includes accommodation, transportation, park entry fees, meals, and the services of a knowledgeable safari guide. For specific inclusions, it’s best to check the details of your chosen package. Some activities may be optional and can be arranged upon request.

For your safari, we recommend lightweight, breathable clothing in neutral colors, as these help you blend in with the environment. Don’t forget a hat, sunscreen, and sunglasses to protect yourself from the sun. Comfortable walking shoes, a jacket for cooler evenings, and insect repellent are also essential. For photography, bring a good camera and extra batteries. Be sure to pack personal medications, travel documents, and a power adapter for your electronic devices.

Kenya is a popular tourist destination, and millions of visitors travel there every year. Safety is a top priority for us at Jastro Safaris, and we work closely with trusted partners to ensure the safety of all our guests. As with any travel destination, it’s important to exercise normal precautions. Our team provides you with essential safety information to help you have a secure and enjoyable trip.

We offer a variety of safaris, including game drives, cultural tours, beach holidays, luxury safaris, and family-friendly experiences. We also specialize in custom safari packages where you can choose your destinations, accommodation type, and the activities that interest you most.

Our safari tours can range from a day trip to a multi-day adventure, depending on your preferences and the destinations you wish to visit. We offer flexibility in tour length and can customize your safari to fit your schedule and interests.

Yes! At Jastro Safaris, we understand that each traveler has unique preferences. We offer fully customizable safari experiences. Whether you want to add extra days, explore additional parks, or include specific activities like a hot air balloon ride or a visit to a Maasai village, we can tailor your trip to meet your needs.

We offer a wide range of accommodations, from budget-friendly lodges and camps to luxury tented camps and five-star hotels. All accommodations are carefully selected for their comfort, location, and service, ensuring you have a relaxing stay while immersed in the beauty of Kenya.

Yes, we provide airport transfers to and from major airports in Kenya, including Nairobi, Mombasa, and Kisumu. When booking a safari with us, let us know your flight details, and we will ensure that you are picked up and transferred to your accommodation in comfort.

We are happy to accommodate dietary restrictions and preferences. Whether you are vegetarian, vegan, or have food allergies, please let us know in advance, and we will ensure that your meals are prepared according to your needs.

We provide comfortable transportation for all our safari guests, whether by road, train, or light aircraft, depending on the location of your safari. Our experienced drivers and guides ensure that you travel safely and efficiently, with scenic views along the way.

Yes, we offer various additional activities, including walking safaris, bush dinners, nature walks, cultural experiences, and visits to local villages. If you’re looking for something extra, let us know, and we can include it in your itinerary.

We understand that plans can change, so we offer flexible cancellation policies. Please refer to our booking terms for specific details on cancellation fees and procedures. We strive to make the process as smooth as possible for our clients.

Yes, we offer private safari tours for those who prefer a more personalized experience. With a private safari, you can enjoy exclusive services, customized itineraries, and the flexibility to travel at your own pace.

We typically limit group sizes to ensure a comfortable and intimate experience for our guests. The maximum number of guests per safari vehicle is 7, ensuring everyone has a window seat and a great view during game drives.

Yes, we offer family-friendly safari packages that cater to travelers of all ages. We provide kid-friendly accommodations, activities, and experienced guides who are great with children. Our family safaris are designed to ensure that everyone has a memorable and enjoyable experience.

There are no strict age restrictions, but we do advise parents with younger children to check with us regarding specific safari activities. Some activities, such as walking safaris, may have age limits for safety reasons.

We recommend that you consult with a travel doctor or health professional before traveling to Kenya to ensure you are up to date with any necessary vaccinations. Common vaccinations recommended for travel to Kenya include yellow fever, malaria prophylaxis, and typhoid.

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