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EXCELLENTVerified The balloon safari experience was absolutely exceptional, unique, and incredible Jastro Safaris organized a balloon safari for us. The balloon safari experience was absolutely exceptional, unique, and incredible. We had to wake up early in the morning and it was still dark. We waited in the cold wind, a huge balloon slowly inflated in front of us with hot air. As the first rays of the sun rose, we floated into the sky. Below us was a vast wilderness, trees spread out in the distance, and groups of wildlife appeared like small dots. The view from above was truly incredible. Sometimes herds of zebras and gazelles were running below, and groups of elephants were walking slowly. It is difficult to express the feeling of silence and vastness in words. The best moment was when the sun fully rose and the entire savannah sparkled with golden light. It felt like we had entered a fairy tale world. After landing, breakfast was arranged in the open wilderness, which made the whole experience even more special. Balloon safari is not just an activity, it is a memory that will be remembered for a lifetime.Posted onVerified An unforgettable family safari experience in Serengeti, Ngorongoro Crater, Tarangire parks and balloon safaris We visited all the famous national parks in Tanzania, such as Serengeti National Park, Ngorongoro Crater Area and Tarangire National Park. Each park has its own characteristics, and that diversity enriched our trip. Somewhere vast savannah, somewhere a landscape full of trees, and somewhere an extraordinary gathering of wildlife. Our safari was a 10-day completely luxury private safari. Jastro Safaris limited arranged our own vehicles, our own guides, our own schedules. When we were tired, we took a break. When we liked a scene, we spent more time there. The most special experience was a one-day balloon safari. We took to the sky as the dawn broke. It was truly incredible to see the vast wilderness of the Serengeti and the scattered herds of animals from above. That silent sky journey was a unique moment for all of us. The lodge and camp were very comfortable and family-friendly. The service was sincere, the food was good, and it was safe. We felt both comfortable and safe throughout the entire trip. For us, it was a beautiful combination of adventure, relaxation, and family time.Posted onVerified Absolutely wonderful trip!! We returned from a Kenya-Mombasa round trip about a month ago, and we have many fond memories, thanks to Jastro Safaris Ltd, with whom we did this trip. We contacted Jastro Safaris and together with them started planning our private trip. We would especially like to thank Jackson, who took great care of us before and during the trip! He was always an efficient communicator with us. Whenever we had any minor problems, he was immediately by our side and provided solutions so that we could continue without any problems. Everything was done very well and felt comfortable. We were able to enjoy a beautiful trip. Thanks again.Posted onVerified Every day, every moment was unforgettable The safari was great in every aspect, from the first email to the end of the safari. They were always quick to respond, and they created a customized safari package for me. The team was always contactable and very helpful in getting what I needed. I witnessed countless moments and had a great experience during the safari. Everything was really well organized. I didn't have to think about anything, they planned everything, from the start/return flights, taxis, hotels, etc. Even on the safari itself everything was great and I enjoyed every minute of it from the accommodation, food, route, etc. David was great! He made sure I got what I needed, he always tried his best to find all the animals and make sure I saw them from a perfect position. I was really impressed!Posted onVerified Awesome! A well organized trip with a polite and careful, courteous driver. We saw lots of animals and enjoyed the safari immensely. totally awesome!Posted onVerified Jastro Safaris is the most reliable and affordable tour company Jastro Safaris is a registered and trusted safari tour company in Kenya. They provide safari and travel services in Kenya and various countries in East Africa. Jastro Safaris is the most reliable and affordable tour company in Kenya. My safari experience with this company was truly memorable. Even though my safari was a mid-range safari, there was no shortage of service, planning, and experience. During the safari, I got to see all the amazing animals up close, which made my adventure even more exciting. The vehicles were also in good condition, so there was no problem even on the long drive. I am really happy to have a quality and memorable safari experience within my budget.Posted onVerified Fantastic safari expérience Amazing experience with our fantastic guide, Steve! Thanks to him, we could see a lot of animals and learn more about Kenyan culture. Everything was super smooth and all the accommodations were wonderdul!!Posted onVerified An Unforgettable Safari Experience We had an absolutely exceptional 5-day safari with Jastro Safari. Everything was perfect from start to finish. Steeve was an outstanding guide — knowledgeable, friendly, and always attentive, he truly made the experience unforgettable. The lodges were amazing, very comfortable and perfectly chosen, and the overall organization was flawless. We couldn’t have asked for a better safari experience. Highly recommended!Posted onVerified Great moments and great Charles! Sylus arranged everything for us so that the entire trip could be enjoyed without any stress. Everything was perfect - the planning, the communication, the hotel booking, even the small details. Our guide was Charles - a calm, experienced and patient man. In every park from Masai Mara to Nairobi National Park, he was an expert at spotting animals. Three lions resting under a tree, a herd of elephants by the water, a cheetah hiding in the bushes in the distance - he saw them as if the animals themselves were waiting for him. Charles was a great storyteller. He talked about the life cycle, habits and environment of each animal in such a way that we learned something new every day. The camps were also great - clean, comfortable and surrounded by nature. Jastro Safaris truly gave us a once in a lifetime experience.Posted onVerified We had a memorable holiday Our interaction with Sylus was very pleasant and he guided us properly to understand the reality and helped us plan accordingly. After we arrived in Nairobi, he met us at the airport and introduced us to our driver guide David. David is a wildlife enthusiast himself and did everything he could to ensure that the five of us could see as much as possible and up close. He worked tirelessly for the 3 day game drive and we travelled a lot into the bush and also visited a Maasai village. The accommodation was comfortable and the hotels were good, although expensive.
GOODTrustindex verifies that the original source of the review is Google. Amazing experience with our fantastic guide, Steve! Thanks to him, we could see a lot of animals and learn more about Kenyan culture. Everything was super smooth and all the accommodations were wonderdul!!Posted onTrustindex verifies that the original source of the review is Google. We had an absolutely exceptional 5-day safari with Jastro Safari. Everything was perfect from start to finish. Steeve was an outstanding guide — knowledgeable, friendly, and always attentive, he truly made the experience unforgettable. The lodges were amazing, very comfortable and perfectly chosen, and the overall organization was flawless. We couldn’t have asked for a better safari experience. Highly recommended!Posted onTrustindex verifies that the original source of the review is Google. The trip to Mombasa was like a dream come true for us. The blue sea, white sandy beaches and the warm sun made our minds feel refreshed. Watching the sunset at Diani Beach was unforgettable. Jastro Safaris organized the entire trip with great care. Their guides Milton, Saitoti were friendly and experienced, very knowledgeable about the history and culture of each place. We experienced the true beauty of local life and Swahili culture by visiting Fort Jesus Museum and Old Town. All in all, this trip with Jastro Safaris was perfectly planned, reliable and memorable.Posted onTrustindex verifies that the original source of the review is Google. An unforgettable 7-day safari with Jastro Safari! We saw all the Big Five, had excellent guiding from Bonaya, and outstanding support from Jared and Victor. Everything was seamless, personalized, and beyond our expectations—highly recommended!Posted onTrustindex verifies that the original source of the review is Google. Best safari ever! 🦁🐘 We did a 7-day trip with Jastro Safari (Maasai Mara, Lake Nakuru, Lake Naivasha & Amboseli) and it was unforgettable—we even saw all of the Big Five! The boat ride and hike at Naivasha were such a fun bonus. Our guide Bonaya was amazing—friendly, super knowledgeable, and always making sure we had the best views. Big thanks to Victor for sorting out all our accommodations, and to Jared (the Director) who went above and beyond, checking in throughout and arranging extra tours in Nairobi like the National Park and a coffee farm visit. Everything was smooth, personal, and perfectly organized. If you want a safari done right, go with Jastro Safari—highly recommend! 🌍✨Posted onTrustindex verifies that the original source of the review is Google. Great hospitality, prompt communication/response and maintaining professionalism of tourism all the time. The driver was the best, great communicator, knowledgeable on jungle safari and sense of responsibility and provided the best experience to our group. We really enjoyed our first and unique trip of Africa, jungle safari around Masai Mara, Lake Nakuru, Lake Naivasha, Nairobi National Park and Amboseli National Park!!Posted onTrustindex verifies that the original source of the review is Google. We booked a family safari with one of the most trusted and reputable safari companies Jastro Safaris in Kenya. This safari was one of the best experiences of our lives. Their communication from the beginning was very clear, professional and friendly. We were welcomed from Nairobi airport and every transfer was done very smoothly. There was no hassle anywhere. The accommodation was comfortable and clean. Our guide and driver (David, Andrew) were professional, knowledgeable and compassionate. They not only showed us the animals, but also gave us a lot of information about African culture and biodiversity. Those who want to go on safari can definitely choose Jastro Safaris.Posted onTrustindex verifies that the original source of the review is Google. Memorable safaris In January this year I had an opportunity to visit lake Naivasha through jastro safaris, their operator, Victor was nice and good to me. We had a boat ride and good nature walk. Thanks to Jastro!Posted onTrustindex verifies that the original source of the review is Google. We had an incredible experience on our 4 days safari ride with Jastro Safaris! From start to finish, the communication was seamless, and they were incredibly flexible in accommodating all our requests. Our guide, Thomas, was absolutely fabulous! His positive energy made every moment enjoyable, and he was always punctual. Thomas's knowledge about the wildlife and the landscapes truly enhanced our adventure. I can't recommend Jastro Safaris enough for anyone looking to explore the beauty of Kenya!Posted onTrustindex verifies that the original source of the review is Google. Unreliable people. Unfortunately we paid for everything at the beginning Improvised agency. We take home good memories because the safari (with whichever agency you do it with) is exciting We had a lot of problem considering what we paid: 1) in the agreed plan there was 8 Moment of game drive, at the end we did 5! We lost 3 moments to have game drive due to fault/problem in the organization of this agency....(as you know games drive are the main reason of this trip and the reason why the people pay a lot of money) 2) Jasto Safari has included in our plan the a specific day trip (guided nature walk). It was in the "included activities" not in the “extra activties” , but also if it was in our plan we had to pay 70$. Not a nice surprise 3) we spent 1 night in an hotel completly different comparing what we paid. In general this in not a problem for us, but after 8 hour in the car, if we have paid for a 4/5 stars hotel with spa, we were not happy to discover that it was a very dirty 1/2 star hotel (they told us, the same day, that our was overbooking...) 4) In our plan there was a dinner included in Nairobi but we found out the same day that we had to paid for that (other 70$....) 5) They completly forgot to organize accomodation and meals for the entire last day, for this reason we paid also one lunch, one dinner and one accomodation more… (other 150$) 6) an entire day lost due to issue with the Van (From 7:00am to 7:00pm on the road: no lunch, just bought some chocolate on the road).. I know that it could happen but it is inconceivable to be told that it can happen and not to take it personally! 7) In the safari all people had a jeep and only us an old Van… 8) Our arrival at 5:30am we wait outside the airport around 50 minutes for the pick up... Considering all these problem we tried to ask a partial refund. They proposed us 140$, I think that is not proportionate, but I accepted...I asked 6 times for an update on payment (in 3 months) and each time they (I spoke to Jared) told me ‘we will do it next week’. Obviously this refund was never made.... The last comment is about Steve, our driver. He is a good man and good worker. Considering all problems he helped us every time
